Service Delivery Technician - Technical Support jobs in Malta - April 2024
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Service Delivery Technician

Melita Ltd , Central Malta

Published on 25 Mar 2024

Expires in 4 days (24 Apr 2024)

Melita Ltd in Malta is currently looking to recruit a Service Delivery Technician to join their team on a full-time basis.

Job Role:
Are you keen on giving technical support and ensuring the quality of service delivery to customers?
As a Service Delivery Technician, you will be taking care of the provision of technical support at Melita's Technical Centre for the related Network Equipment.

Primary responsibilities will include:

  • Service Delivery and Acceptance Testing of Internet connectivity over Fibre for Business Customers
  • Configuration of switches/routers for new Data Centre customer setups
  • Configuration & Support of the following Voice Equipment: Drayteks for Analogue Telephony, Baronets for BRI or PRI Telephony & Session Border Controllers (SBC) for SIP Telephony
  • Configuration & Support of network equipment for customer LAN/Wi-Fi infrastructures
  • Technical support on VPNs.

Job requirements:

  • Diploma in a related field or 1-3 years of work experience
  • Be fluent in written English and Maltese
  • Be a team player
  • Be meticulous and have an eye for detail.

Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Technical Support

IT Support Technician

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