IT Support Executive - Technical Support jobs in Malta - July 2024
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IT Support Executive

Quad Consultancy , South of Malta

Published on 27 Jun 2024

Expires in 37 days (21 Aug 2024)


Quad Consultancy in Malta is currently looking to recruit an IT Support Executive to join their team on a full-time basis.

Industry: Services
Location: Malta
Remuneration: Salary + Benefits

Main Duties:

  • Respond and resolve technical issues reported
  • Provide technical assistance on hardware, software, network, and other IT-related problems
  • Diagnose troubleshoot and resolve technical issues and forward them to relevant teams when necessary
  • Install, configure, and update software applications, operating systems
  • Perform hardware upgrades, repairs and maintenance as needed
  • Enhance the understanding and proficiency of users by offering guidance and training on new software or systems
  • Create, modify and deactivate user accounts across various systems and applications
  • Ensure user access rights align with organizational policies and security procedures
  • Maintain an inventory of IT assets including hardware, software licenses and peripherals
  • Assist in enforcing security protocols, policies, and procedures
  • Monitor systems and business application performance and conduct routine maintenance tasks of IT systems and networks
  • Collaborate with other IT teams and departments to address cross-functional technical issues
  • Coordinate with external vendors for support when required.


What skills do you need?

  • Bachelor`s degree in Computer Science, Information technology or related field
  • Familiar with ITIL or other IT service management frameworks is desirable
  • Certifications like Comp TIA A+, MCITP or similar are considered an asset
  • Preferably 1 year experience in providing technical support in an enterprise environment.


Eligibility to work in the EU is a must.


time
Full Time
Job Type
experience
Entry (0-12 months), Intermediate (1-3 years)
Experience Level
category
Technical Support
Category
industry
Business Support Services
Industry


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