Junior IT Support

The selected person will be responsible to:

• Providing first-line technical support to students, teachers, and administrative staff, both remotely and on-site.
• Assisting in the setup, maintenance, and troubleshooting of hardware and software for classroom technology (computers, laptops, projectors, smart boards, etc.).
• Supporting the school’s network and internet systems, ensuring reliable connectivity and minimizing downtime.
• Managing user accounts and permissions for school systems (e.g., learning management systems, email, etc.).
• Assisting the IT Group’s team in supporting the wider business network, including desktop support, network troubleshooting, and basic server maintenance.
• Providing remote and occasional on-site support to various departments within the Group.
• Helping with the deployment and configuration of new hardware and software across the Group.
• Supporting the IT team in maintaining cybersecurity measures and responding to technical incidents.