Technical Services Officer (ICT Services Management - Service Call Centre)

Malta Information Technology Agency is currently looking to recruit a Technical Services Officer (ICT Services Management - Service Call Centre) to join their team on a full-time basis.

Jobsplus Permit 225/2016

Overview:

An ICT Opportunity to work in a State-of-the-Art-Data Centre

Do you have what it takes to work in a Technical first line support position in Malta’s leading ICT Agency – MITA?

If so, a golden opportunity has arisen for Technical Services Officers to provide first line technical support in a challenging and rewarding environment.

We welcome candidates having knowledge in various ICT areas such as Local Area Networks, Operating Systems and Desktop Technology together with the ability to integrate with MITA’s clients.

These positions provide an excellent fundamental basis for a solid career in ICT with MITA, including professional training in related Industry Certifications. We guarantee a professional and enjoyable work environment where employees’ efforts are rewarded. Apart from a good remuneration package, these positions enjoy a number of perks intended to provide our employees with an enjoyable and positive work experience which includes a set of Family Friendly policies intended to establish the right work-life balance.

Successful candidates will be employed on an indefinite term contract. 

Eligibility Requirements

One of the following in an ICT area:

i) A qualification at MQF Level 5 OR higher; OR

ii) A qualification in a related area (MQF Level 4) AND 1 year’ experience in a related area; OR

iii) 2 years’ experience in a related area

Candidates may be offered the position as an Associate Level - Career Level 2; or the standard level Career Level 3 depending on competency level.

Fresh graduates may be offered an employment opportunity subject to the provision of final results. Training will be provided.

Submit a detailed CV, together with a covering email, by not later than 3rd January 2025.

MITA provides equal opportunities. Investing in your future.