Responsibilities
• In conjunction with the Food and Beverage Manager, develop the team through continuous training, communication and motivation to maximise their potential and the success of the operation
• Liaise with the Personnel department and Food and Beverage Manager in the recruitment and selection process for any future vacancies within the company
• Ensure that the budget targets for revenue, payroll and operation expenses are adhered to for all outlets
• Liaise with Head Chef and your team to ensure that all agreed standards of food presentation and service are maintained consistently.
• Maximise any opportunities for increasing the revenue in all outlets Maintain effective communication with all departments.
• Review and set up procedures for business and service improvements.
• Follow food and safety regulations.
• Maintain positive customer relationships, processing complaints, and responding to customer needs.
• Create and enforce restaurant policies, targets, and KPIs.
Requirements
• Applicants must have a degree from a recognized hotel/catering/culinary school
• Three years’ experience in a related senior management position with an extensive understanding of food production and restaurant service within the hotel industry
• Experience in an A la Carte restaurant is considered an asset
• Computer literate
• Strong management skills
• Excellent organisational skills
• Effective communication skills
• Able to work independently and spot the work that needs to be done on their own
• Strong eye for detail