Chief Operations Officer - General Management jobs in Malta - October 2024
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Chief Operations Officer

Ceek - Recruitment Solutions , Central Malta

Published on 30 Sep 2024

Expires in 47 days (30 Nov 2024)


Are you a dynamic leader with a passion for driving success? Do you have a proven track record of leading teams in the fast-paced financial services industry? If so, our client, a leading payment services provider, is seeking a visionary Chief Operations Officer to elevate their operations to the next level. This is a rare opportunity to make a significant impact within an innovative company. If you're ready to take on this exciting challenge, we at Ceek want to hear from you!

What is expected of you?

  • Lead the payments and cards operations team, setting targets, monitoring KPIs, and conducting performance reviews to ensure high-quality support and meet service level agreements
  • Develop, implement, and refine operational strategies and processes to improve efficiency and effectiveness
  • Oversee the payment processing lifecycle, including settlements, chargebacks, reconciliations, and daily payment reconciliations with banks and systems
  • Identify and implement improvements to streamline processes, increase efficiency, and enhance productivity
  • Manage relationships with banks, partners, and vendors to ensure smooth operations and strategic alignment
  • Resolve payment and card operational issues, ensuring timely handling of exceptions
  • Build and maintain stakeholder relationships to explore new operational strategies and solutions
  • Lead new projects to improve operational efficiency and effectiveness
  • Provide leadership, coaching, and training to foster team development and continuous improvement
  • Ensure compliance with legal, regulatory, and internal guidelines across all processes
  • Collaborate with internal teams to promote operational excellence across the organisation

What are you expected to bring?

  • Minimum of 10 years of leadership experience in operations, preferably within the financial services sector
  • Proven success in change management and scaling operations effectively
  • Strong knowledge of payment and card processing mechanisms, industry best practices, and digital payment trends
  • Proficient in reconciling transactions between payment systems, card systems, and bank statements
  • Deep understanding of international payment regulations and compliance standards, including SEPA and SWIFT
  • Skilled in developing and implementing new policies and procedures to adapt to business and regulatory changes
  • Exceptional analytical, leadership, and management skills with a track record of motivating and guiding teams
  • Capable of thriving in high-pressure environments while maintaining a proactive and positive attitude
  • Independent, resourceful, and able to work both autonomously and collaboratively within a team
  • Excellent communication skills, able to clearly articulate complex concepts in both written and verbal formats


What’s in it for you?

  • Dynamic and multi-cultural environment
  • The opportunity to be part of a global firm
  • Attractive remuneration package
  • Other benefits are offered

Don’t miss the chance to lead a forward-thinking team in a leading company! Don’t wait… apply today and step into the future of financial services!


Search with Ceek for your next career opportunity or star candidate. Founded in 2014, Ceek is a well-trusted boutique recruitment agency based in Malta. Our team is a group of multi-skilled hardworking consultants whose aim is to find the right match for you. Our approach to recruitment is holistic, using skills-based matching as well as taking culture and values into consideration.Ceek forms part of a group of companies that has over 25 years’ experience in HR, Training, and Coaching. We aim to make your experience with us as a candidate or employer valuable; taking into consideration your needs, time limits, and potential to increase your capabilities.We also keep fully updated with employment laws and trends to remain as reliable and professional as is possible. Get in touch with us today to see how we can help maximise your career or team’s potential!


time
Full Time
Job Type
experience
Director
Experience Level
category
General Management
Category
industry
Business Support Services
Industry



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