Bodyshop Administrator - Administrative jobs in Malta - April 2024
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Bodyshop Administrator

Michael Debono Ltd , Central Malta

Published on 23 Feb 2024

Expired on 17 Mar 2024


Michael Debono Limited is seeking to engage a Bodyshop Administrator to join the team. 

The Bodyshop Administrator will deal with clients that go to the Bodyshop on a continuous basis.

This position is being offered on a full-time (40hrs per week) indefinite basis and reports directly to the Bodyshop Leader.  

The Position:

  • Ensure all customer interactions through telephones, face-to-face and written are responded to promptly, courteously and dealt with in an efficient manner. 
  • All customers are greeted professionally at the service desk, confirming all details before work is carried out. 
  • Ensure that accurate job cards, estimates, and related information are produced.
  • Certify that customers are kept informed of progress of their vehicle and of any additional work that is likely to occur, obtaining authority to proceed.  
  • Deal efficiently and courteously with all customer complaints, logging them and passing relevant information to the Service Advisor to ensure a correct and prompt conclusion. 
  • Updating of system on a continuous basis.
  • Administrative duties.
  • Issue reports as required.
  • Carry out other duties as instructed by one’s superior.

The Requirements:

  • At least 1-year experience in administration/customer care.
  • Familiar with Microsoft desktop operating systems and Microsoft Office applications.
  • A clean police conduct.
  • Have a passion in dealing with customers.
  • Ideally has a good understanding of the vehicle body parts and repair processes.

What We Offer:

  • Competitive remuneration package
  • Continuous development and mentoring
  • Flexible working arrangement
  • Health insurance
  • Employee referral scheme
  • Weekly breakfast
  • Monthly treats
  • Employee discounts

time
Full Time
Job Type
experience
Entry (0-12 months)
Experience Level
category
Administrative
Category
industry
Automotive
Industry

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