Technical Systems Specialist - Technical Support jobs in Malta - February 2024
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Technical Systems Specialist

Konnekt

Published on 01 Dec 2023

Expires in 6 days (29 Feb 2024)


Our client is looking for a Technical System Specialist. Join their dynamic Support Team to provide innovative ideas and work within a supportive team atmosphere. 

Key responsibilities:

  • Conduct thorough research to identify solutions for a variety of systems-related issues.
  • Manage and resolve customer concerns within specified SLA parameters, handling multiple issues concurrently. 
  • Employ targeted questioning to understand the root cause of customer issues and provide timely solutions. 
  • Enhance operational efficiency by implementing, monitoring, and improving processes, procedures, and activities in client environments. 
  • Accurately document task timings and maintain comprehensive documentation for both internal and external projects and systems. 
Skill-sets and Requirements
  • At least two to four years of experience withing a systems oriented role
  • Knowledge of Microsoft 365, Cloud environments and Windows Servers
  • Understanding of Cisco Networking and Security
  • Exposure of Active Directory and Azure AD.
  • Proficient with VMware, Office 365 and TCP/IP concepts
Education & Experience
  • Bachelor's in an IT related field.
Benefits
  • Career Growth opportunities
  • Training and Certifications
  • Hybrid working

salary
€40,000 / year
Salary
time
Full Time
Job Type
experience
Experienced (3 years +)
Experience Level
category
Technical Support
Category
industry
Telecommunications
Industry


IT Support Technician

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