Junior IT Support Specialist (Part-Time)

Calamatta Cuschieri Moneybase plc in Malta is currently looking to recruit a Junior IT Support Specialist to join their team on a part-time basis.

Overview:

Moneybase is a multi-award-winning finance platform that allows individuals and businesses to easily manage all their financial needs, from daily payments to investments to treasury and wealth management.

Moneybase forms part of Calamatta Cuschieri Moneybase plc, a leading diversified financial services group that founded the Maltese financial services industry in 1971. We currently employ 200 people spread across 3 core business lines namely Fintech, Investment services and Fund administration. Calamatta Cuschieri Moneybase plc is considered to be an innovator in the areas it operates in. We believe in challenging the status quo and we aim for service excellence in everything we do.

As a Junior IT Support Specialist, you will provide essential technical assistance to our internal onsite and remote teams. This role is ideal for entry-level candidates/students with a passion for technology, strong problem-solving skills, and a desire to learn and grow within IT support. The selected candidate will handle various day-to-day technical issues, install and configure hardware and software and support of current networking environment.

Main Responsibilities:

• Provision of first line support to internal staff either on-site or remotely
• Tending to service requests received via the helpdesk system, email and/or telephone
• Supporting and troubleshooting a wired and wireless networking environment
• Identifying, researching, and resolving technical computer related problems
• Installing, diagnosing, repairing, maintaining and upgrading software, hardware and equipment
• Supporting and maintaining the company’s network, desktops, printers, copiers, phones etc
• Updating and creating relevant IT support documentation.

Required Skills and Educational Qualifications:

• Excellent communication skills to effectively support and assist staff
• Educational qualifications/certificates relating to Networks, Infrastructure and more will be considered as an asset for the role
• Be willing to learn, use and administer our software packages
• Have a background and good working knowledge of Microsoft Windows OS environment and Microsoft Office Suites
• Basic knowledge of networking concepts and protocols
• Be motivated, have a positive attitude, be eager to learn and keep up with ICT technologies
• Have good diagnostic and troubleshooting skills to support internal staff
• Be able to work as part of a team as well as individually.

Benefits:

• Competitive salary and benefits package
• Opportunity to work in a fast-paced and innovative environment
• Professional development and growth opportunities
• Flexible working arrangements.

Remuneration

We are committed to attracting and selecting top people to join our team. We are also committed to creating a workplace that encourages individual growth; we value our people and their well-being.

What we offer:

• Health Insurance and fitness allowances
• Study Leave
• Fully paid sponsorship schemes for further studies
• Exposure to the very latest technologies
• Opportunities for career growth
• Variable bonus linked to KPI.

Visit our home page to find out more about our company.

All Applications will be acknowledged and treated with maximum confidentiality.

The enduring goal of Moneybase is that the composition of our workforce should reflect that of the communities in which we work.

Reference code: CCMT04524