IT Support - Technical Support jobs in Malta - October 2024
By using this site, you consent to the use of cookies to improve your user experience through analytics and personalised marketing efforts.

IT Support

Finductive Ltd , Central Malta

Published on 23 Sep 2024

Expires in 13 days (19 Oct 2024)


Job Role: IT Support

Finductive Ltd combines strong payment know-how with high technical capabilities. This makes Finductive outstanding in quality. At Finductive we are extremely proud of our team, which is committed to providing a remarkable experience with a mixture of dedication and passion.

Key responsibilities:

  • Provide on-site first-level support for all IT-related issues, including laptop, and mobile device support.  
  • Troubleshoot hardware and software problems, and diagnose and resolve technical issues.  
  • Perform routine maintenance tasks such as updates, patches, and backups to ensure systems are running efficiently. 
  • Create, modify, and manage user accounts and permissions, ensuring proper access to systems and data. 
  • Monitor system performance and ensure optimal operation.  
  • Implement and enforce security measures to safeguard sensitive financial data.  
  • Ensure compliance with industry-specific regulations and best practices.  
  • Provide training and guidance to end-users on software applications and IT best practices.  
  • Create and maintain documentation for common IT procedures and troubleshooting steps.  
  • Coordinate with external vendors and service providers to resolve technical issues or procure  necessary equipment and services.  
  • Respond promptly to IT incidents, including outages and security breaches, and take appropriate  action to minimize disruption.  
  • Assist in the execution of technology projects, including system upgrades and migrations.  
  • Any other duty that might be ancillary to the job.

 

Requirements:

  • Able to gather and assimilate information for troubleshooting IT-related problems 
  • Able to devise workarounds and solutions for IT related incidents 
  • Self-initiative to grow as an individual 
  • Capable of working to deadlines 
  • Excellent written and spoken English 
  • Industry certification and/or an IT degree is considered an asset 

 

Benefits:

• Competitive remuneration package;

• Private Healthcare & Dental Care;

• Flexible working;

• Central Location;

• Fun, fast paced and multicultural learning environment;

• Wellbeing package;

• Performance bonus;

• Refer a friend bonus scheme;

• Comprehensive training and constant feedback;

• Fun events, great colleagues and a fresh, playful workplace with a variety of cultures.

 


time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Technical Support
Category
industry
Financial Services
Industry



Service Delivery Technician


IT Support Officer

Send me Similar Jobs