Tele Commerce Specialist

Yellow Malta would not be an industry leader without its thriving sales team, which is why we are seeking multiple Tele Commerce Specialists to join our team and sell a choice of digital marketing products.

Our products are developed to empower local businesses through unremitting solutions designed to bolster our clients’ online presence and reach their marketing goals.

Role Description:
Exemplary candidates for this role are hungry to learn about digital marketing and successful selling strategies. They are looking to establish or re-launch their careers and want to be reasonably rewarded for their exceptional performance. They have strong listening skills as well as the capability to present customers with effective solutions. The Tele Commerce Specialists must be outstanding, professional and self-driven communicators with a friendly approach.

The chosen candidates will be given full training in digital marketing and selling strategies.

Role Responsibilities:

• Reach out to existing and potential customers to present products and services
• Oversee the entire sales process from start to finish and ensure that it is carried out in line with company standards
• Identify challenges faced by prospective and existing customers and offer the right solutions
• Deliver top-tier support to clients throughout the customer journey
• Ensure that customer data is consistently kept up-to-date on the company’s CRM system
• Collect customers’ digital assets required to fulfil digital products
• Adhere to and reach set sales targets, goals and objectives
• Build strong relationships with internal and external stakeholders.

• A minimum of two years of experience in a similar role
• Proven track record of achieving past targets
• Willingness to learn and take on new challenges
• Able to multitask, prioritize and manage work efficiently
• Client-oriented and target-driven attitude
• Works well both in a team and independently
• Patient and outgoing personality
• Eager to learn and grow
• Excellent interpersonal, communication, presentation and negotiation skills
• Excellent command of written English (UK)
• Fluent in both written and spoken Maltese and English Languages.

*We want the best of the best and ensure that top performers are rewarded. The position comes with a fixed salary and uncapped commission.

About this job:

30 Days

• Learning about Yellow’s history, mission, vision, and values
• Training in digital marketing, company products and selling techniques
• Training in Yellow’s sales process and systems
• Get started in making first sales calls assisted by Yellow’s industry experts
• Shadow fellow Yellow Sales Specialists

60-Days

• Strengthening solutions and industry knowledge through one-on-one coaching
• Understanding how to recognise and uncover potential opportunities
• Working hand-in-hand with the line Manager to further develop your potential

90 Days

• Garnering expert understanding and knowledge of Yellow’s sales model
• Attaining daily set targets
• Attaining constant win-win-win outcomes

You will be successful if:

• You want to win all the time and find motivation in temporary setbacks
• You do not believe in settling – you find ways to overachieve and keep improving
• Your ability to learn is unmatched and you are hungry for more knowledge
• You love connecting with people over the phone
• You have experience in sales and are looking to develop your career.