Business Analyst

About Programme Management & Quality Assurance (PMQ)

The Programme Management & Quality Assurance office is responsible for the setting up of a single, centralised framework, designed to ensure the implementation and delivery of key organisational projects and other change initiatives within the Authority. Programme Management is responsible to define best practice within the Authority and aims to standardize quality assurance and change management activities thus introducing economies of repetition in the execution of projects. The Programme Management team is key towards ensuring the completion of projects within budget and in the established timeframes.

The Role

The role is for a Business Analyst to support the change management team by gathering, document, and analyse the business requirements and processes. This role involves working closely with stakeholders to understand their needs, conducting research and analysis, and contributing to the development of solutions that improve business operations.

Main Responsibilities:

• Acting as a central point of contact to project stakeholders to understand, gather and analyse their business requirements,
• Analysing, evaluate and document business requirements, processes, and related artifacts,
• Performing gap analysis of new requirements against existing operational framework,
• Supporting in the drafting of test cases emanating from business requirements,
• Understanding stakeholders’ requests and provide on-going support through the project lifecycle, including UAT,
• Taking responsibility of the overall progress of assigned tasks,
• Resolving queries and issues related to business analysis activities,
• Liaising with internal and external stakeholders to ensure compliance with business requirements and agreed specifications,
• Performing any other related duties that may be assigned by the line manager from time to time.

About You

You will have a solid academic background in business, IT and/or change management or an equivalent professional qualification at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.

You will also possess a minimum of three (3) years working experience in a Business Transformation environment as well as demonstrable management skills with a proven track record to lead a team. 

If you do not have the necessary academic or professional qualifications but you have at least seven (7) years of relevant experience in a related environment, we would still be interested in speaking with you.

Knowledge, Skills and Experience Required

• Proficiency in business process improvements techniques, change implementation, requirements definition and stakeholder relationship management;
• Good negotiation skills;
• Accurate and systematic;
• Strong documentation and presentation skills;
• A team player and actively promote team spirit;
• The ability to facilitate remote and face to face meetings;
• Eager to learn and adopt best practices;
• The ability to communicate with various team members in an effective manner;
• A good knowledge of the financial services industry and experience using JIRA shall be considered an asset;

Other important information 

The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates. 

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.org.mt under MQRIC heading. 

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt. 

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate’s appointment liable to termination. 

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates. 

Public Call Permit: 121/2024