Centrecom Limited in Malta is looking to recruit a Resource Planning Coordinator (Maltese Speaking) to join their team on a full-time basis.
This position interprets data, formulates, and implements modifications to staffing plans for agent schedules and skill assignments to balance resources, both in real-time and future planning.
*Experience in using scheduling systems such as Injixo, Calamari, or Aspect Softwares will be considered an asset.
Over 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call center operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination, and flight disruption management.
Kindly submit your application directly to us using the 'Apply for Vacancy' button. Immediate start is available for the right candidate.