Operations Coordinator

Our client, operating in the Retail industry is looking for an Operations Coordinator to join their growing team. Reporting to the Operations Manager, your responsibilities will include supporting the day-to-day operations and strategic goals of the company. Responsibilities encompass various aspects of shop operations, ensuring alignment with company objectives and procedures.

Key Responsibilities:

IT Support:

• Support for Eware
• Network assistance
• Documentation of systems
• Supervision of Power BI
• Oversight of security and fraud prevention

ICT Communication:

• Support for connectivity
• Coordination with telecom (3rd Party Contractors)
• Cash Management:

Control of cash

• Supervision of fraud security
• Management of cash, vouchers, and petty cash

Optimization:

• Management of storage and inventory
• Oversight of devices, keys, access cards, supplies (hardware, cash, stationary, health & safety, consumables)

Health & Safety:

• Compliance with public health standards
• Certification
• Internal and external risk assessments
• Incident management
• Updating incident log
• Identifying and addressing serious or imminent risks to employee health

Training & Awareness

• Identifying internal and external training requirements
• Scheduling annual preventive activities
• Planning internal emergency procedures, contingency plans, and drills
• Training in health and safety and emergency protocols
• Compliance with preventive maintenance legislation

Policy and Procedure

• Assisting in piloting and managing procedures and records for the internal health and safety management system ISO 45001
• Overseeing and ensuring implementation of health and safety policy

Training & Development:

• Overseeing training for devices, cash, and health & safety across the group
• Ensuring correct usage of devices and high performance by team members
• Training teams to troubleshoot basic system faults

Working Hours: Monday to Friday plus weekends on roster basis. 

• Currently based in Malta
• Valid driving license
• Excellent multitasking skills and used to working in a fast paced environment

• Experience in a similar role would be required
• Excellent level of English

• Transport Allowance
• Uniform Allowance