Area Learning & Development Executive

Corinthia Hotel St. George’s Bay in Malta is currently looking to recruit an Area Learning & Development Executive to join their team on a full-time basis.

Job Role:
Reporting directly to the Area L&D Manager, this position requires an individual with a proven track record of being supportive, hands-on, and business-focused, by taking ownership of assigned activities.

The candidate will be responsible for:

• Collaborating closely with key business partners, both internal and external, ensuring that all communications are undertaken and delivered in a timely manner
• Planning, coordinating and delivering Hotel Inductions for the hotel on a bi-weekly basis
• Carrying regular training needs analysis with HODs
• Designing and developing specific departmental training to improve service delivery/performance
• Overseeing, compiling and registering employees to attend Statutory Training such as; Food Handling Licenses and Food Screening Tests, GDPR, Code of Conduct, and FLHSS as indicated by local legislation
• Adopting a flexible approach to working hours, observing the business at different times of the day and on different days of the week and at weekends/during important events as required
• Undertaking quality assessments in areas of the hotel operations periodically with cross-referencing to SOPs, LQA standards and Review Pro, to help the Area L&D Manager to assess development needs and undertake analysis for focus areas
• Carrying out presentations and show rounds of the hotel for educational establishments when required
• Ensuring that all trainees’ documentation is secure, accurate and well-maintained. That documentation and training compliance records are available and compliance levels are attained
• Analysing and communicating guest feedback reports with hotel management
• Acting as a liaison between Executives, Heads of Department, Managers, Team Members and suppliers, ensuring all HR messages are communicated and meetings arranged as requested.

The ideal candidate will: 

• Preferably have worked in an operational role within a hotel
• Pro-active with a hands-on and finesse approach
• Have excellent communication and presentation skills
• Ability to manage work ensuring that tasks assigned are delivered
• Ability to find creative solutions, offering recommendations
• Personal integrity, with the ability to work in a hotel environment that demands excellence
• Be effective at the time and priority management
• Be confident and self-assured
• Be self-motivated with the ability to work on his/her own
• Fluency in written and spoken English
• Be conversant with MS Office Applications, preferably PowerPoint Excel
• Have a hospitality, HR or Psychology related professional course
• Have an L&D background with some experience in training others or public speaking
• Have a passion for brand values and keeping engaged with recent industry trends.