Housekeeping Room Attendant

Job Description
Hugo's Group in Malta is looking to recruit a Housekeeping Room Attendant to join their team on a full-time basis. The Housekeeping Room Attendant will make sure our rooms are replenished with all amenities, clean and inviting at all times while ensuring a pleasant and comfortable experience for our guests during their stay.

Responsibilities:

• Clean the guest rooms and bathrooms while replenishing amenities according to the operational standards
• Ensure security of guest rooms and privacy of guests
• Empty trash containers
• Ensure consistent and high operating standards in every area of Housekeeping and Laundry
• Ensure that housekeeping areas are kept well organized
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Perform cleaning duties as required (e.g. vacuum carpets, spring cleaning, super cleaning etc.)
• Provide excellent guest service
• Remove dirty bed linen and replace it with clean linen
• Bring any stained linen to the attention of the laundry attendant
• Replace the laundry attendant as necessary in case of holidays, days off or absences
• Return, restock the cart and refill cleaning chemicals as necessary at the end of the shift
• Hand over the task sheet to the supervisor at the end of the shift

Qualifications & Assets:

• Ability to work well in a team
• Ability to work weekends, evenings and public holidays as needed
• Able to plan and organise workload in an efficient and timely manner
• Committed to delivering a high level of customer service
• Excellent standards of cleanliness including attention to detail
• Previous related experience will be considered an asset
• Strong written and verbal communication skills
• Self-motivated with the ability to work in a fast-moving environment

Hugo's Group:
Creator of innovative lifestyle experiences and powerful brands established in Malta since 2005, Hugo's Group has sharp expertise in festive, premium catering and hospitality. Between restaurants, bars, and luxurious hotels (Hugo’s Lounge, Hugo’s Terrace, Hugo’s Pizza & Pasta, Hugo’s Pub, Hugo’s Burger Bar, Bacco By Hugo’s, Infinity By Hugo’s, Hugo’s Boutique Hotel 3* and H Hotel 4*) we strive to enlighten the senses through inspired settings, a high level of customer service, exceptional food quality, affordable prices, dynamic music concepts and state of the art video and audio systems. We form an integral part of the island’s entertainment industry, with all our venues centrally located in and around Paceville, Malta’s central hub for socializing and nightlife. We are an ecosystem of brands and places, sharing the same culture of excellence and the same creative drive to exceed the expectations of our guests. Our ambition is based on five fundamental values shared by all our collaborators:
H – HIGH STANDARDS
U – UNWAVERING COMMITMENT
G – GROWTH AND LEARNING
O – OBJECTIVE DRIVEN
S – SUCCESS
Our employees are the core of what makes our group’s success, thus we care about their growth and aspirations by encouraging internal mobility, whether within functions or brands. We strive to provide leadership in shaping an inclusive culture that drives excellence, diversity, and innovation by supporting talent, engagement, and employee work experience. Hospitality is a value of the future, and we intend to embody it. Would you like to become part of our vibrant team?