Head of Group & Events - Hospitality & Leisure jobs in Malta - July 2024
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Head of Group & Events


Published on 09 Jul 2024

Expires in 23 days (08 Aug 2024)

Our client who operates in hospitality is looking to employ a Head of Group & Events.

  • Supervising the reception and coordination of groups and events, ensuring seamless communication between customers and hotel staff.
  • Managing the entire event planning process, from initial contact and contract preparation to event execution with the operations team and post-event follow-up.
  • Keeping detailed records of all group and event activities, including contracts, rooming lists, payment instructions, and other relevant information.
  • Creating comprehensive event work orders in the system, ensuring accurate and timely communication of all relevant information to operational departments.
  • Leading instructional meetings with relevant departments to ensure all team members are informed about group or event details, including size, setup, refreshments, pricing, payment methods, and special requirements.
  • Compiling monthly reports on group activities and updating closing information.
  • Collaborating closely with Sales Teams, Reservations, and Operational teams to ensure a unified approach to event management.
  • Serving as the primary contact for guests and clients during their stay, ensuring all requests are handled efficiently and promptly.
  • Participating in special activities, such as welcome tours and VIP receptions, to enhance the guest experience.
  • Ensuring all client requests are addressed with efficiency and agility.
  • Strong analytical skills and the ability to manage multiple tasks simultaneously.
  • Excellent problem-solving abilities and a proactive approach to meeting deadlines and objectives.
  • Exceptional organizational and planning skills.
  • Demonstrated ability to lead and inspire a team to achieve high standards of performance.
Education and Experience
  • Previous experience in managing groups and events operations, preferably within the hospitality industry.
  • Relevant educational qualification.
  • Health Insurance

€35,000 / year
Full Time
Job Type
Intermediate (1-3 years)
Experience Level
Hospitality & Leisure
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