Hilton Malta is seeking for a Food and Drinks Supervisor to work mainly in the Oceana Restaurant. As a Food & Beverage Supervisor, you will work closely with the Restaurant Manager in supervising the restaurant operations, managing a multicultural team and delivering excellent Guest experiences.
You will be responsible for performing the following tasks to the highest standards:
• Lead the Food & Drinks Oceana restaurant operations
• Coordinate the team members and ensure that Guest requests are fully met and exceeded
• Communicate and delegate tasks to the team
• Ensure compliance of Hilton brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team including Training and Development and performance Management
• Assist with achieving financial and Guest Satisfaction targets
The role requires previous F&D experience in a supervisor level, preferably within a restaurant environment. We are looking for candidates with a positive attitude, who are committed in delivering high levels of customer service, and who are flexible to respond to a range of different work situations and last minute changes. Good communication skills and the ability to work alone and in teams are also a necessity.