Student Services Manager Summer 2025

Student Services Manager – Summer 2025

Are you passionate about travel and languages? Do you believe that students studying abroad have the opportunity of a lifetime? Are you dynamic, outgoing, and energetic?

If so, this role could be the one for you.

The Role

The Student Services Manager is responsible for running a lively welcome desk, assisting with needs of our international students. In this position, you will need to be comfortable working with a diverse population. The pace is hectic, but exciting. You are the face of EF for our students, suppliers and visitors, and you always go the extra mile to ensure a great overall customer experience for all our students.

Responsibilities 

 Managing a Team of 2 Customer Service Coordinators.

 Welcoming students to the EF school and ensuring a high level of customer service and student satisfaction.

 Managing the Student Welcome Desk.

 Answering student queries and helping with student welfare issues

 Providing information regarding activities and excursions.

 Overseeing activities in school during the breaks.

 Administration support using the EF system Elektra.

 Dealing with problems and emergency situations should they arise.

Candidate Profile

 Experience in a customer-facing environment, and ideally working with young people.

 Approachable and friendly with excellent interpersonal skills.

 Capable of using your own initiative.

 Have authorization to work in the country of employment.

 Complete fluency in English.

What will you take away?  

After a summer of working as Student Services Manager, you will enhance your organizational and management knowledge and experience by working with an international team. You will be a proven leader, adaptable and capable of solving various issues without hesitation while working under pressure. The international surroundings will fine tune your communication skills as well as planning skills. 

Details 

 This role is available between May and August (approx. 4 months), start date can be discussed  

 6 day per week, fulltime contracts  

About EF Education First  

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities. 

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, self-identity, age, religion, parental status, experience and everything else that makes you unique.  

Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at ef.com.  

EF is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced police and character reference checks.