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F&B Host
Meliá Hotels International , Central Malta
Published on 02 Dec 2024
Expires in 53 days (28 Feb 2025)
Job Title: Host
As a host Cabana Beach Club, you will be operating in a high-energy, fast-paced environment. You will represent the restaurant, ensuring an outstanding guest journey from arrival to departure. In this role, you will deliver exceptional guest experiences according to UML & ME Malta service standards, for which you will receive comprehensive in-house training to uphold our high standards. You will gain a thorough understanding of our extensive range of products, enabling you to provide guests with an outstanding experience and deepen your knowledge of your role.
Responsibilities:
- Coordinate and manage all reservations
- Welcome and greet guests
- Create an outstanding first impression for all guests
- Oversee the processing of deposits and pre-orders for large party reservations
- Update weekly booking and sales reports for the Operations team
- Maximize opportunities to grow sales
- Communicate daily with the kitchen team
- Optimize the use of the reservation system
Essential Skills and Experience:
- Knowledge and passion for Italian food, beverages, and culture
- A guest-focused approach with a daily goal to exceed expectations
- Experience in a similar premium, fast-paced bar and restaurant environment
- Proven experience in training, developing, and motivating a team
- An approachable demeanour
- Excellent organizational skills
Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different. At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story. We are an equal-opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
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