Assistant Conference and Events Operations Manager

Hilton Malta is recruiting for an Assistant Conference and Events Operations Manager to form part of the Food and Drink Banqueting team on a Full-Time Basis.

The selected candidate will be responsible for managing all conferences and events in the hotel, delivering an excellent guest experience.

Responsibilities:  

• Manage all Banquets/Events 
• Work on innovative ways to increase revenue and improve the guests’ experience 
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers 
• Contributing towards ideas and innovation to the whole F&B department and the hotel in general 
• Managing labour efficiencies, working together with the rest of the F&B team in creating cross-outlet synergy to capitalise on resources 
• Manage team members’ performance issues in compliance with Hilton policies and procedures 
• Recruit the banqueting team and ensure training and communication meetings are carried out on an ongoing basis 
• Managing the team members within the department and providing coaching, guidance, and support for the provision of a superior service 
• Develop and follow all Hilton policies, brand and quality standards, and operating procedures.

Requirements:

• Experience in a managerial position ideally within a hotel environment
• Strong knowledge of the hotel 
• Excellent leadership, interpersonal and communication skills 
• A warm personality, attention to detail, and smart appearance 
• A creative, driven, and proactive attitude 
• An ability to keep the team engaged and create a wonderful guest experience 
• Accountable and resilient 
• Ability to work in a fast-paced environment 
• Passionate about delivering the highest levels of customer service.

Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career. Interested candidates should submit their CV and covering letter. All applications will be acknowledged and treated in strict confidence.