Assistant Conference and Events Operations Manager

Hilton Malta is recruiting for an Assistant Conference and Events Operations Manager to form part of the Food and Drink Banqueting team on a Full-Time Basis.

The selected candidate will be responsible for managing all conferences and events in the hotel, delivering an excellent guest experience.

Responsibilities:  

• Manage all Banquets/Events 

• Work on innovative ways to increase revenue ad improve the guests’ experience 

• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers 

• Contributing towards ideas and innovation to the whole F&B department and the hotel in general 

• Managing labour efficiencies, working together with the rest of the F&B team in creating cross-outlet synergy to capitalise on resources 

• Manage team members’ performance issues in compliance with Hilton policies and procedures 

• Recruit the banqueting team and ensure training and communication meetings are carried out on an ongoing basis 

• Managing the team members within the department and providing coaching, guidance, and support for the provision of a superior service 

• Develop and follow all Hilton policies, brand and quality standards, and operating procedures.

Requirements:

• Experience in a managerial position ideally within a hotel environment 

• Strong knowledge of the hotel 

• Excellent leadership, interpersonal and communication skills 

• A warm personality, attention to detail, and smart appearance 

• A creative, driven, and proactive attitude 

• An ability to keep the team engaged and create a wonderful guest experience 

• Accountable and resilient 

• Ability to work in a fast-paced environment 

• Passionate about delivering the highest levels of customer service.

Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.