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Food & Beverage Supervisor
The Qawra Palace Hotel is a hospitality ownership managed by the Vella family, with most welcoming management and staff who provide their customers with efficient and pleasant service.
An opportunity has arisen for an energetic person to join our Food and Beverage department. As a Food and Beverage Supervisor, you will be expected to ensure that all restaurants, bars and cafeteria operations run smoothly.
Responsibilities:
• Managing restaurant staff's work schedules
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
• Checking in on dining customers to enquire about food quality and service
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
• Monitoring the restaurant’s cash flow and settling outstanding bills
• Reviewing customer surveys to develop and implement ways to improve customer service
• Resolving customer complaints in a professional manner
• Assist in stock take and beverage orders
• Be upselling oriented
• Ensuring compliance with licensing, hygiene, health and safety guidelines
• Assessing and improving profitability
Requirements:
• Minimum 2 years of experience working in food and beverage environment
• Degree in hospitality is advantageous
• Computer literate
• Strong management skills
• Excellent organizational skills
• Effective communication skills
• Exceptional customer service skills
Mallard Co. Ltd:
The Qawra Palace Resort and SPA is hospitality ownership managed by the Vella family, with the most welcoming management and staff who provide their customers with efficient and pleasant service. The four-star rated hotel offers exceptional service to an elite clientele. The semi-modern décor grants a warm attachment. The panoramic view of Salina Bay and the ample promenade is a bonus to the hotel’s room view. Only 30 minutes away from the airport and is situated in the most prime area of St. Paul’s Bay/ Bugibba. The town of St.Paul’s Bay is only a stone's throw away. “Il-Gzejjer” (St. Paul’s Island – the initial location of St. Paul’s shipwreck) is simply a short-distance boat ride. This hotel offers ample facilities together with a comfortable, relaxed, and friendly atmosphere. This is the perfect hotel for families and couples of all ages that are in search of a central location, with a good range of facilities close by. There are many shops, bars, and restaurants in the immediate vicinity and it is but a short walk to Bugibba and St. Paul’s Bay for a wider choice.
