Service Advisor (Automotive) - Gambling jobs in Malta - October 2024
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Service Advisor (Automotive)

Konnekt

Published on 03 Sep 2024

Expires in 4 days (18 Oct 2024)


Our client is looking for a Service Advisor to join their team. The ideal candidate will be assisting with client queries and offering them a unique solution.

Reporting to the Workshop Manager, your responsibilities include:

  • Maintain a positive, professional attitude with customers.
  • Respond promptly to inquiries whilst addressing questions about services and repair timelines.
  • Schedule appointments and manage vehicle drop-offs and pick-ups across various channels.
  • Ensure timely vehicle completion and explain services and costs clearly.
  • Resolve customer complaints.
  • Know the products, services, and policies well.
  • Keep records of customer interactions in the CRM system.
  • Coordinate with colleagues as needed.
  • Provide feedback on customer service efficiency.
Requirements
  • Technical knowledge and working in a customer service role.
  • Experience dealing with client queries, questions and complaints.
  • Familiarity, passion or a hobby for cars.
  • Fluency in both Maltese and English
  • Proficient in computer skills
Benefits
  • Health insurance
  • Life insurance
  • Commission structure
  • Employee discounts
  • Annual salary increase

Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

salary
€24,000 / year
Salary
time
Full Time
Job Type
experience
Entry (0-12 months)
Experience Level
category
Gambling
Category
industry
Automotive
Industry



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