bet365 in Malta is currently looking to recruit a Responsible Gambling Specialist to join their team on a full-time basis.
Overview:
As a Responsible Gambling Specialist, you will work within the wider Customer Due Diligence team and play a vital role in ensuring that we protect our customers from gambling-related harm and establish whether their gambling activity is affordable.
You will be passionate about delivering high-quality service to our customer base. As the role is customer-facing, previous experience in a customer contact department is preferable, although not essential.
From your first day with the company, relevant training will be provided on all aspects of the role to give you the tools and knowledge to provide an excellent customer experience and be confident in recognising when a customer may be at risk of problem gambling.
Development will continue throughout your role, enabling you to build your career in a vital and growing area of the company where there are fantastic opportunities for progression.
The position is offered on a full-time basis and will require a flexible approach to working hours with a rolling rota of five days out of seven, including evening shifts and bank holidays.
A competitive salary and benefits package will be provided to the successful candidate.
Preferred Skills, Qualifications and Experience:
Main Responsibilities:
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