Studio Operator (Live Streaming)

bet365 in Malta is currently looking to recruit a Studio Operator to join their team on a full-time basis.

Overview:

As a Studio Operator in the Live Streaming section, you will be part of the team responsible for the administration of all elements of our Live Streaming product, including first line escalation and quality control.

You will focus on the administration of our industry-leading Live Stream portfolio, including scheduling, auditing and initial troubleshooting of issues. Ensuring that the global customer experience is at the highest level, you will liaise with external providers and internal stakeholders to assist in the successful delivery of over 750,000 Live Stream events annually.

Full training will be supplied on all aspects of the role, providing you with all of the knowledge you require to become a valuable part of the team.

This position is available on a full-time basis, and you will be required to work any five days from seven, including evenings, weekends and public holidays.

Preferred Skills, Qualifications and Experience:

• Self-motivated with an enthusiastic and positive approach to work
• Excellent organisation skills and the ability to prioritise a wide range of tasks to ensure daily workloads and processes are completed to tight deadlines
• Excellent attention to detail
• Ability to work in a constantly evolving environment
• Excellent written and verbal communication skills in English are essential to ensure the smooth delivery of service for both internal and external customers
• Experience of Microsoft Office products and other software used to process large amounts of data efficiently
• Wide-ranging knowledge of various sports is advantageous, but not essential.

Main Responsibilities:

• Combining Live Stream schedules from various third parties onto one internal platform
• Setting up over 750,000 Racing and Sports Live Streams
• Auditing the Live Streaming of various sports for quality and functionality
• Initial troubleshooting of live event issues.

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