Enterprise Support Executive - Customer Service jobs in Malta - April 2024
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Enterprise Support Executive


Published on 23 Feb 2024

Expires in 15 days (30 Apr 2024)

Our client is looking for an Enterprise Support Executive to join their team. Embark on a dynamic journey, where innovation meets expertise. Join our client's team as a catalyst for cutting-edge solutions, providing hands-on support for Enterprise technologies. 

Key Responsibilities:

  • Efficiently coordinate vendor notifications and patches to ensure a streamlined support process.
  • Bring a flexible, open-minded, and creative mindset to enjoy challenges, acting as a catalyst for innovation.
  • Express and implement innovative ideas with confidence, seeing them through to completion.
  • Engage with clients to guarantee optimal functionality of their IT systems post-troubleshooting and log and track all issues systematically for comprehensive resolution.
  • Stay abreast of the latest Server and Storage Enterprise technologies, deploy and support cutting-edge solutions for end customers.
  • Provide hands-on maintenance, administration, and operational support for Server and Storage Solutions.
  • Manage system maintenance for Vmware ESXi, Linux, and Microsoft Windows operating systems.
  • Implement and maintain the design and optimization of customer ICT server/storage infrastructure.
  • Prioritize and effectively manage multiple issues simultaneously and conduct research and evaluations of new technologies.
  • Obtain industry certifications to enhance technical expertise.
  • Remotely resolve client issues through various communication channels, ensuring prompt and efficient solutions.
  • Maintain excellent relationships with customers and suppliers and perform any other duties assigned by the Company within the Employee’s competency.

If you possess a passion for staying at the forefront of technology and thrive in a role that values creativity and expertise, this opportunity is tailor-made for you. Elevate your career in an environment that fosters growth, learning, and impactful contributions!

Skill-sets and Requirements
  • At least three years of experience within a similar role.
  • Strong analytical and troubleshooting skills.
  • Experience in working with virtualised environments such as VMware.
  • Familiarity of backup solutions, Windows and Linux server operating systems, networking and backup solutions.
  • Valid Driving License.
  • Excellent communication skills in English, both written and verbal.
Education & Experience
  • Bachelor's degree in IT.

€28,000 to €35,000 / year
Full Time
Job Type
Experienced (3 years +)
Experience Level
Customer Service
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