Enterprise Support Executive

Our client is looking for an Enterprise Support Executive to join their team. Embark on a dynamic journey, where innovation meets expertise. Join our client's team as a catalyst for cutting-edge solutions, providing hands-on support for Enterprise technologies. 

Key Responsibilities:

• Efficiently coordinate vendor notifications and patches to ensure a streamlined support process.
• Bring a flexible, open-minded, and creative mindset to enjoy challenges, acting as a catalyst for innovation.
• Express and implement innovative ideas with confidence, seeing them through to completion.
• Engage with clients to guarantee optimal functionality of their IT systems post-troubleshooting and log and track all issues systematically for comprehensive resolution.
• Stay abreast of the latest Server and Storage Enterprise technologies, deploy and support cutting-edge solutions for end customers.
• Provide hands-on maintenance, administration, and operational support for Server and Storage Solutions.
• Manage system maintenance for Vmware ESXi, Linux, and Microsoft Windows operating systems.
• Implement and maintain the design and optimization of customer ICT server/storage infrastructure.
• Prioritize and effectively manage multiple issues simultaneously and conduct research and evaluations of new technologies.
• Obtain industry certifications to enhance technical expertise.
• Remotely resolve client issues through various communication channels, ensuring prompt and efficient solutions.
• Maintain excellent relationships with customers and suppliers and perform any other duties assigned by the Company within the Employee’s competency.

If you possess a passion for staying at the forefront of technology and thrive in a role that values creativity and expertise, this opportunity is tailor-made for you. Elevate your career in an environment that fosters growth, learning, and impactful contributions!

• At least three years of experience within a similar role.
• Strong analytical and troubleshooting skills.
• Experience in working with virtualised environments such as VMware.
• Familiarity of backup solutions, Windows and Linux server operating systems, networking and backup solutions.
• Valid Driving License.
• Excellent communication skills in English, both written and verbal.

• Bachelor's degree in IT.