Kaverto media in Malta is looking to recruit a Customer Success Manager
to join their team on a full-time basis.
- The first point of contact for customers;
- Addressing customer’s issues and providing required support;
- Liaising within various departments in the company to find the most efficient and satisfactory solution for the customers;
- Providing timely and professional ongoing support to the company’s clients;
- Liaising with the company’s partners to ensure outstanding ongoing services;
- Developing new processes and procedures to excel in servicing our clientele;
- Achieve excellence in problem solving and support.
We have a team of 30 experts that have been working for more than 15 years in online industry. They are anxious to help you altogether to increase the profit of your business and appreciate working with you. We have close connections with top and best advertisers so you will have he maximum profit and get the highest ROI. Our Company mission is to give our customers full qualified help and to optimize promoting campaigns for getting the best profit. We wisely choose our partners and hope for long-term partnership. We offer to our publishers the most profitable offers, top rates on the market, a lot of different verticals, fast payments, high-skilled 24/7 support, real-time statistics, useful marketing and report tools, great bonus system and more.
- Fluent Russian and English languages, both verbal and written, Latvian will be considered an advantage;
- Professional approach and attitude when dealing with customers;
- Always aiming at excellence and customer satisfaction;
- University Degree in Management/Finances or Economics;
- Experience in the same or similar role for a minimum of 2 years;
- Ability to be an independent player and work as part of a team;
- Ambitions to improve and grow with the company.