Relationship Manager - Chinese Speaking - Customer Relationship Management jobs in Malta - April 2024
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Relationship Manager - Chinese Speaking


Published on 13 Mar 2023

Expired on 30 Apr 2023


In this job of a Relationship Manager - Chinese speaking,  working within an international organisation and based in the Malta Office, reporting to the Managing Partner your responsibilities will include:


  • You will serve as the primary client contact and advocate for day-to-day activities necessary for the client application and escalate issues and requests when needed
  • You will manage key client relationships through regular contact and visits (if applicable)
  • Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews
  • Establish and maintain customer satisfaction through account planning, proactive client communications and issue remediation
  • Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs
  • Leverage internal resources to assist the client with meeting the requirements of their application
Skill-sets and Requirements
  • Have a Native level of Chinese, couple with a high level of English
  • You must hold solid experience of account management, within investments, insurance, private bank or wealth management
  • Proven track record of successfully building and nurturing multi-level client relationships
  • Ability to identify opportunities to cross-sell the companies services
  • The ability to work both independently and within a team environment, with focus and excellent attention to detail
  • Be proficient in Microsoft Word, Excel, PowerPoint and CRM
Education & Experience
  • Undergraduate degree in business, economics, marketing or other related disciplines
  • Masters or an advanced degree will be considered as an advantage
  • Knowledge / experience / undersatnding of the immigration by investment industry

Full Time
Job Type
Experienced (3 years +)
Experience Level
Customer Relationship Management
Financial Services

Sales and Marketing Executive


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