Contract Manager (Maltese Speaking)

Centrecom Limited in Malta is currently looking to recruit a Contract Manager (Maltese Speaking) to join its team on a full-time basis.

Responsibilities:

• Attending meetings with client stakeholders to build and enhance business relationships
• Compiling and storing contract documentation in line with the company procedures and as outlined in the client’s contract
• Escalating and resolving areas of concern as raised directly by the client’s stakeholders or that arise from the Business Development and Client Relationship Manager
• Monitoring company performance against service level agreements and flagging up potential issues or challenges
• Developing team members while ensuring succession planning is always achievable across all levels
• Conducting performance appraisal reports for direct reports
• Liaising with internal departments to ensure clients’ needs are fulfilled effectively
• Overseeing the correct implementation and maintenance of SOPs on the client’s project
• Providing a timely response to the client’s stakeholder queries per the contract requirements
• Working closely with the Senior Coordinator – Back Office Services and Workforce Management team
• Support the Workforce Management team in resolving rostering issues
• Other duties are assigned by management from time to time.

• Managerial skills and experience, preferably in a similar role
• Excellent interpersonal skills to interact, work and relate effectively with the team
• Excellent communication, and conflict-resolution skills
• Ability to identify problems and trends, and develop effective solutions and strategies
• Excellent time management skills to work with tight deadlines

• We are a dynamic and innovative company, and we seek candidates who have the same spirit
• You will be joining a company that values its employees and invests in their career
• You will work with a team of professionals who are available to help you navigate and grow.