Hotel Receptionist (Polish Speaking)

MALLARD CO LTD in Malta is currently looking to recruit a Hotel Receptionist (Polish Speaking) to join their team on a full-time basis.

Job Role:
We are looking for a friendly, organized hotel receptionist to join our growing team.

Duties and Responsibilities:

• Ensure an efficient reception experience
• Greet hotel guests, and answer any questions or concern
• Provide an outstanding guest experience
• Maintain an orderly front desk
• Operate computer programs and multi-line phone systems
• Maintain guest records and book reservations
• Complete basic cashier and bookkeeping responsibilities
• Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.

Requirements:

• Post Secondary diploma or equivalent
• Fluent in English and Polish 
• Significant work experience handling guest service responsibilities, preferably in a hotel/ reception setting
• Strong working knowledge of Microsoft Office and all other relevant computer programs
• Excellent written and verbal communication skills
• A proactive approach to dealing with issues that may arise
• Highly organized, able to multitask and prioritize, and work under pressure.