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Front Office Administrator (FT/Reduced)
This job is closed and no longer accepting applications.
We have a new Front Office Administrator role within the services industry. If you enjoy meeting new people every day and want to start a new path in the customer care industry, this is the role for you. Training will be provided on full-time basis.
Your main responsibilities will be the following:
- Handling customer’s queries and requests, mainly via face to face contact in the site location provided by the Company
- Managing incoming and outgoing telephone calls and email communication in order to provide assistance to customers’ enquiries and requests
- Resolving customer queries and complaints to ensure customer satisfaction
- Be able to manage any cash or credit transactions presented at any site location including end of day reconciliations
- Be responsible to develop and maintain a good working knowledge of the Company’s products, services and systems
- Be sure to comply with all the Company’s client’s business processes, policies and legislation requirements
Role is available on Full Time basis (40 hours) or Reduced Hours (30 hours)
Skill-sets and Requirements- Good command of written and spoken English and Maltese is a must
- Excellent communication skills
- Works well under pressure to achieve targets
- Extremely patient in dealing with difficult customers and challenges
- Previous experience in Customer Care
- O'Level standard of education
- Performance Bonus up to EUR2,500 yearly
- Health Insurance
Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.
Full Time
Job Type
Entry (0-12 months)
Experience Level
Administrative
Category
Business Support Services
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