A business solutions company within the IT industry is looking for a Technical Services Specialist to join their team in Malta.
You will be responsible for:
- Providing technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems.
- Providing support to the company's clients remotely, via telephone or email, as well as onsite.
- Ensuring that all client and internal IT infrastructure operates efficiently.
- Dealing directly with end-users and must effectively communicate answers in a way they can understand.
- Dealing with connection problems, inabilities to access data, slow performance, and inefficient programs.
- Working on-site to modify, install, clean, and repair computer software and hardware.
- Delivering day-to-day tasks required for internal IT support services.