IT Support Specialist - Technical Support jobs in Malta - October 2024
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IT Support Specialist

Konnekt

Published on 10 Sep 2024

Expires in 16 days (31 Oct 2024)


Our client, a leader in international tax and wealth management advisory, is looking for an IT Support Specialist. In this role, you will be the primary contact for all end-user incidents and service request management. It is very hands-on and user-facing regarding the end-user requests, issues, and difficulties that arise. The role's responsibilities will include:

  • Managing internet access, security and connectivity.
  • Troubleshooting systems and network problems, diagnosing and solving hardware or software faults.
  • Monitoring and maintaining computer systems, networks, and users' printers.
  • Routinely monitoring servers and maintenance, including backup and recovery.
  • Managing user accounts and access policies.
  • Direct dealings with 3rd party vendors for the firm's IT infrastructure and other business applications.
  • Setting up, maintaining, supporting, and managing all requests of the end user within the service level agreement timelines until complete resolution.
Requirements
  • A minimum of 3 years' experience in a similar supporting position.
  • Azure Virtual Desktop and Microsoft Office suite knowledge, Windows Server 2012 onwards, MS Active Directory, Exchange Online, DNS and DHCP.
  • Basic understanding of TCP/IP networking, Firewalls, Switches and Routers.
  • Exposure to ITSM applications, such as SolarWinds SA Manage is highly preferred.
  • Experience with Sharepoint Online is also an asset.
  • Excellent written and verbal skills in English, Maltese is preferred but not necessary.
Education and Experience
  • A Degree or Diploma in IT or similar is preferred.

Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

salary
€30,000 to €35,000 / year
Salary
time
Full Time
Job Type
experience
Experienced (3 years +)
Experience Level
category
Technical Support
Category
industry
Investment Services
Industry


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