Stanleybet Group is looking to recruit a Service Desk Technician to join its team on a full-time basis.
You will be required to troubleshoot and resolve calls, working with team members to improve your knowledge and skills. You have excellent written and verbal communication skills, as you will be dealing with internal staff, external customers, and third parties as we are an expanding multinational company, This position has great development potential for the right individual.
An ability to work under pressure to meet deadlines whilst delivering accurate results, maintaining confidentially, and delivering a high level of customer service. We operate 24 hours a day, 365 days a year on a shift basis, and a flexible attitude towards travel is required as we operate several overseas offices.
The successful candidate will be able to resolve and troubleshoot complex issues and communicate updates and resolutions to both technical and non-technical staff. You should be enthusiastic and seek innovation and opportunities for increased efficiencies.