FRONTEX Interim IT Assistant - Technical Support jobs in Malta - June 2024
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FRONTEX Interim IT Assistant


Published on 26 Sep 2023

Expires in 23 days (17 Jul 2024)

Konnekt forms part of a consortium handling temporary employment for the European Border and Coast Guard Agency, commonly known as Frontex, based in Warsaw, Poland. The consortium is formed by EMCSHRK, & Konnekt. By applying for this role, you consent to share your information with the consortium partners.

We are looking for a Poland-based IT Assistant to form part of the interim staff of FRONTEX who will provide support in specific areas.

Indicative tasks

  • to support dedicated Integrated return management application (IRMA) Service Desk by handling the users’ requests on IT-related incidents/ problems/ well-known errors (service desk support). 
  • to conduct manual testing of SharePoint web application by executing test cases (manual or automated) and analyse results. 
  • to manage user accounts in SharePoint web application 
  • to support the delivery of training sessions to users. 
  • to support with creation of user guidelines and support materials.  

Preferable experience related to

  • Data extraction, data mining, data management overall (including personal data specialization), data analysis, statistics, experience in managing IT service requests, bug fixes, client services, tester.  
  • Valuable assets: project management skills, use of SAS/Power BI or similar analytical software,  experience with databases, SQL, some basic coding skills, testing skills.

Temporary / Contract
Job Type
Intermediate (1-3 years)
Experience Level
Technical Support

Technical Services Officer (Software Licence Management)

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