Application Support Specialist - Technical Support jobs in Malta - May 2024
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Application Support Specialist

Konnekt

Published on 09 Mar 2023

Expired on 29 Jun 2023


Our client within the Financial Services Industry is looking for an Application Support Specialist. This team will ensure that the company's systems supports timely and effective decision-making across the Unit by empowering management and the team with the right data-related processes, KPIs, dashboards, analytics and risk profiling. Reporting to the Senior officer your responsibilities will include the following:

  • Assisting with Level 1 and 2 business application support for the company and 3rd parties
  • Maintaining, enhancing, and creating workflows, functions, and configurations within the relevant system environments
  • Working closely with end-users to maintain, optimize, create, test, and manage complex workflow rules, data validation, and triggers
  • Thoroughly documenting implemented workflows and data maps including any technical considerations and sharing them with your Team
  • Understanding any new data maps required, with proposed solutions and feasibility analysis
  • Delivering data collection and supervisory system projects on schedule and with high quality
  • Coordinating with the Network and security and Policy and QA teams to ensure total product quality and integration, with all relevant applications and processes
  • Coordinating with technical teams for the management of web servers, back-end operational database environments, file sharing services and other technologies as needed
  • Supporting the Data Management and Analytics teams in understanding the operational data architecture and informing while involving them with any ongoing changes 
  • Participating in security assessments with the Cyber Security Team to ensure effective mitigation of any vulnerabilities detected
Skill-sets and Requirements
  • A minimum of two (2) years working in a similar role
  • Fluency in both the English and Maltese languages
  • Experience in administering an Enterprise CRM or ERP platform including process flow design and implementation
  • Experience in Enterprise Web Applications as well as Database operations and SQL in a Microsoft stack environment
Education & Experience
  • Academic qualification in Computer Science at National Qualification Framework level six (6) or better (Non-negotiable)

time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Technical Support
Category
industry
Financial Services
Industry

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