Technical Services Officer (Workstation Management and Change Management)

Malta Information Technology Agency is currently looking to recruit a Technical Services Officer to join their team on a full-time basis.

Overview:

Jobsplus Permit 379/2017

Are you an innovative, motivated, and energetic individual? If yes, we are looking for people with passion like you to join the Workstation Management and Change Management Teams.

We are seeking to employ individuals to work within a team, focusing on cutting-edge and latest workstation and ICT technologies. You will also be liaising and working with numerous stakeholders across all the Government of Malta, providing direction to first-line areas during their day-to-day issues administering over 20,000 workstations and more than 700 networks across the Government. 

You are passionate about:

• Working in a dynamic team 
• Learning about cutting-edge and latest technologies 
• Flare for customer satisfaction and expectations 
• Motivated about automation.

You’re really awesome at:

• Maintaining innovation 
• Planning & coordinating
• Communicating fluently both written and verbally in English.

You’re also good at:

• Technical Problem solving
• Working with minimum supervision
• Managing non-technical aspects of the service.

Benefits:

• Work-life balance
• Health insurance
• Extensive mobile voice and data plan
• Flexible time work arrangements and remote working
• Employee well-being
• Career development
• Performance-based rewards.

You’ll also be exposed to:

• A workplace where co-workers feel like family and friends
• Ongoing training and mentoring
• Building business relationships with high-profile Government users
• Provide value through projects of national and social importance.

Eligibility:

Successful candidates must be fluent in both Maltese and English will be employed on an indefinite term contract. Eligible candidates will hold either of the following combinations of qualifications and/or experience related to ICT.

Either:

1. An ICT related diploma (MQF level 5); OR
2. An ICT related diploma (MQF level 4) together with one year experience in an ICT related area; OR
3. Two years’ experience in an ICT related area.

Students may be offered an employment opportunity subject to the provision of final results. 

Candidates may be offered the position as an Associate Level - Career Level 2; or the standard level Career Level 3 or Senior Level – Career Level 4 depending on competency level. Training will be provided.

Submit an updated CV, together with a covering email by not later than 20th August 2024.

Eligible candidates MUST ALSO fulfil the following criteria: https://mita.gov.mt/wp-content/uploads/2020/10/Eligibility-Requirements.pdf

MITA provides equal opportunities. Investing in your future.