Support Engineer - Technical Infrastructure jobs in Malta - June 2024
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Support Engineer


Published on 28 Jul 2023

Expired on 29 Sep 2023

Our globally known client is on the lookout for a Support Engineer to join their team in Malta.

Your Responsibilities:

  • Supporting internal IT systems for their global clients, both hardware and software.
  • Resolving and troubleshooting issues and updating assigned tickets.
  • Mostly managing both level 2 and level 3 support, whilst also assisting with initial technical investigation for level 1 issues.
  • Dealing with stakeholders when it comes to incident management and requests.
  • Diagnosing customer-impacting issues.
  • Ensuring changes to the live system are followed and implemented well whilst testing for any issues and documenting the process.
Skill-sets and Requirements
  • At least 3 years of work experience in a similar role.
  • Experience with troubleshooting and solving bugs and issues.
  • Strong English communication skills, both written and verbal.
  • Health insurance
  • Performance bonus
  • Annual salary review
  • Gym allowance

€30,000 to €35,000 / year
Full Time
Job Type
Intermediate (1-3 years)
Experience Level
Technical Infrastructure
Information Technology

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