Senior Engineer - Production Engineering

Join us at MeDirect Bank as a Senior Engineer in Production Engineering within our Technology department. Reporting directly to the Senior Manager, you will play a pivotal role in maintaining and optimizing our production networks and systems. Your responsibilities will encompass configuring, supporting, and supervising critical infrastructure components such as routers, switches, firewalls, and both Linux and Windows systems. 

Duties and responsibilities

• Configuring, supporting, and maintaining production networks and systems (routers, switches, network appliances, firewalls, Linux and Windows systems and the virtualization layer)
• Create technical architecture models utilizing knowledge of industry and technical trends
• Preparing written reports and other technical documentation necessary to communicate ideas, concepts, and detail necessary to accomplish specific goals
• Operating the company’s business critical systems
• Troubleshoot voice/ network/ security/ operating systems, backup, and coordinating installation of such items with appropriate vendors
• Working with development teams to enhance and improve system operability. Conducting tests of network redundancy, resilience and failover of managed systems to ensure up-time standards are fully achieved
• Providing on-call service coverage

Required knowledge, skills and experience

• Technical – In-depth understanding of IP networking including routing, switching, addressing concepts, voice, storage, and operating systems such as Windows and Linux
• The successful candidate must have operational experience with firewalls, VPNs, IPS and have been exposed to next generation firewalls. The candidate must also show in-depth experience with hardware installation, setup and monitoring, he will also have in-depth knowledge on virtualization technologies such as VMWare vSphere
• Preference will be given to candidates who have experience with performance monitoring, cloud connectivity and highly available networks and systems, distributed on several geographical locations
• Experience with automation and orchestration of infrastructure processes using tools such as Ansible, Chef, Puppet, etc
• Experience with complex backup architecture, containing several levels of recoverability and resiliency
• Knowledge on Kubernetes and containerized environments will be considered an asset
• Understanding of cloud-based networking concerns such as load balancers and VPCs on AWS, Azure, or GCP Linux/Unix systems administration
• Security – Promote adherence to security standards, defining processes to guarantee the best-in-class security for network connected systems