Aftersales Lift Technician - Skilled Work jobs in Malta - October 2024
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Aftersales Lift Technician

Konnekt

Published on 06 Oct 2023

Expired on 22 Dec 2023


Our client, that specialises in the design, and manufacturing of lifts and escalators is currently seeking an Aftersales Technician, responsible and accountable for:

 

  • Carrying out repairs, fault finding, close job cards by tying workflow to schedule as per Company standards and clients’ requirements.
  • Diagnosing errors and technical problems and determine proper solutions. 
  • Ensuring that all equipment required is according to the job card, client exigencies and system limitations. 
  • Compiling timely and proper reports for any repairs conducted by completing necessary logs, and records on the mobile app as per departmental procedures. 
  • Providing clear handing over to the client and close off required paperwork at end of the visit. 
  • Making recommendations for improvements and upgrades to clients on site and pass on proposals to sales executives. 
  • Participating in on-call duties according to schedule to attend to clients’ needs accordingly.
  • Operating the Company vehicle in a safely manner and make proper use of the field automation systems.
  • Sharing information across the organisation by using the right communication flows. 
  • Applying appropriately mannered communication skills with clients, colleagues, and superiors. 
  • Comprehending customer requirements, providing high quality service and customer support during site visits. 
  • Building positive relationships with customers, apply excellent customer care at all times and oversee the preservation of both the clients’ and company’s property and equipment. 
  • Be aware of electrical, mechanical, and chemical health and safety issues; also understand appropriate manual handling techniques.
  • Attending any training provided by the Company and sit for the respective assessments accordingly. 
  • Maintaining customer’s trust relationship by keeping service information confidential. 
  • Following all company’s filed procedures and protocols. 
  • Any other duties as may be necessary from time to time.

The chosen candidate will be provided with the necessary training and a mobile phone will be provided for internal purposes.

Working Hours: Monday - Friday: 0800hrs - 1630hrs

 

Skill-sets and Requirements
  • Possess strong communication skills and attention to detail.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Capable of comprehending technical diagrams and manuals.
  • Have at least 1 year of experience working with elevators.
  • Prior experience in hydraulic lifts will be given preference.
  • Hold a valid manual driving license (Category B).
  • Possess excellent written and verbal proficiency in English, and preferably in Maltese as well.
  • Having an electrical license of either A or B would be an asset.
Education & Experience
  • Preferably hold a Diploma at MQF Level 5 or a Certificate at MQF Level 4 in Electrical/Mechanical subjects.

time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Skilled Work
Category
industry
Industrial Goods & Services
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