Retail Customer Advisor - Sales & Business Development jobs in Malta - July 2024
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Retail Customer Advisor

Melita Ltd

Published on 29 Sep 2023

Expired on 29 Oct 2023

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and customer-centric environment? If so, we have an exciting opportunity for you!

Melita LTD is a leading player in the telecoms industry, dedicated to providing top-notch services to our valued customers. We are now expanding our team and looking for enthusiastic individuals to join us at our retail outlets.

As a Retail Customer Advisor, you will be at the forefront of our customer interactions. Your role will involve assisting customers with their telecom needs, providing expert advice on our products and services, processing payments, and ensuring every customer leaves our store satisfied.

Key Responsibilities:

  • Greet and assist customers with a warm and welcoming attitude.
  • Offer guidance on telecom products, services, and promotions.
  • Process customer transactions, including payments and account activations.
  • Maintain a tidy and organized store environment.
  • Collaborate with the team to achieve sales targets.
  • Handle customer inquiries and resolve issues promptly.
  • Demonstrate a deep understanding of our products and services.
  • Maintain a customer-focused approach at all times. 

Job Requirements: 
  • Strong background in customer service, with a passion for helping others.
  • Sales experience is a plus; ability to identify and capitalize on sales opportunities.
  • Fluent in both Maltese and English (written and spoken).
  • Exceptional communication and interpersonal skills.
  • Team player with a positive attitude.
  • Flexible availability to work retail hours.
  • Reliable, punctual, and committed to delivering excellent service.


What We Offer:

  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • Employee discounts on our products and services.
  • Career advancement prospects within our growing organisation.

*If you are a customer-focused individual with a knack for sales and a passion for telecoms, we want to hear from you! Join us in delivering cutting-edge solutions to our customers and becoming a part of our success story.

Melita Ltd:

At Melita, we help people stay connected with the most technologically advanced telecommunication services around. We started back in 1992, and today we set the standard for digital technologies in Malta, providing services to more than 75% of Maltese households and an ever-growing number of businesses. As our name suggests, we’re rooted in Malta, but with international shareholders and operations in Italy and Germany, we have an outlook that goes beyond Maltese shores, an outlook that’s reflected in our culture and our team.


Full Time
Job Type
Entry (0-12 months)
Experience Level
Sales & Business Development

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