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B2C Sales Executive (Used Cars)
Michael Debono Ltd in Malta is currently looking to recruit a B2C Sales Executive to join their team on a full-time basis.
Overview:
The B2C Sales Executive will be mainly responsible for reaching the sales target of vehicles (used cars) whilst ensuring the customer experience is beyond satisfactory.
The Position:
- Responsible for the sales of used vehicles and achievement of target
- Anticipates the needs of the client through probing and fair categorization by client personas
- Preparation of quotes according to the model, budget, lifestyle, spoken and hidden needs
- Follow up on leads and quotes
- Preparation of vehicle orders
- Updating pipeline and all sales activities in the database
- Responsible for gathering all documentation to finalize the sale
- Responsible for collecting deposits and hand-over to finance
- Ensuring that paperwork is complete before delivery of the vehicle
- Liaises with PDI to explain the preparation requirements of the vehicle
- Coordinates with a workshop to fit accessories, if any
- Assesses vehicle before delivering to clients
- Calls clients to organize an appointment when the car is ready for pickup
- Hand over cars in a professional manner, explaining the features to the client
- Actively participating in sales meetings
- Proposing recommendations to senior management on improving customer experience processes
- Identifying consumer trends and market demand to support the procurement of vehicles
- Keeping oneself informed about competition and schemes
- Adhering to all processes and procedures
- Liaising with all departments to fulfil customer’s expectations
- Carry out other duties as assigned by one’s superior.
The Requirements:
- Familiar with Microsoft desktop operating systems and Microsoft Office applications
- A clean police conduct
- Good knowledge of Internal IT system
- In-depth technical Knowledge of the products
- Knowledge of the industry and how a dealership works
- Minimum of 1-year experience in a sales-oriented environment B2C.
What We Offer:
- Competitive remuneration package
- Health Insurance
- Employee referral scheme
- Weekly breakfast
- Monthly treats
- Employee discounts.
Michael Debono Ltd (MDL) is part of the Debono Group, a multifaceted Group of companies with a keen focus on the mobility sector . The company aims to deliver business growth by tapping into innovation that really impacts the lives of consumers.
The product offering is composed of passenger and commercial vehicles, motorbikes, vehicle parts and accessories and aftersales services. The company also offers consumers a range of consumer finance solutions to fund the acquisition of their vehicles.
