Transformation Manager

Our globally known client is on the lookout for a Transformation Manager to join their team based in Malta.

Being responsible and involved in the whole change management process and being goal-oriented with a positive mindset, your responsibilities include:

• Completing the roll-out system change management.
• Working closely with different internal stakeholders with implementing effective change management across all programs.
• Monitoring compliance with related policies and procedures.
• Being involved with both internal and external audits.
• Ensuring all attributes of changes are considered, release notes, test reports, deployment, rollback, risk mitigation, documentation updates etc.
• Ensuring that internal teams are able to support the new service and that the client is able to make use of it.
• Updating the change methodology, procedures and checklists through continuous improvement.
• Monitor the success rate and downtime of changes.
• Being involved in technical meetings.
• Train both internal and external stakeholders on the change management process.
• Offering support with planning, scheduling and controlling movement of releases to test live environments.
• Creating, participating, managing, and delivering Root Cause Analysis and any other related reports.

• At least 4 years of previous or current work experience in a change management related role.
• The ideal candidate doesn't need to be heavy knowledged on the technical area, however, a background/general knowledge on IT is needed to fully understand the process.
• Excellent English communication skills, both verbal and written.
• Excellent problem solving skills with an eye for detail.
• Certification and/or knowledge in ITIL.

• Internal opportunities to grow
• Health insurance
• Performance bonus
• Annual salary review