EUAA Training Support Officer - interim support

Konnekt forms part of a consortium handling temporary employment for The European Union Agency for Asylum (EUAA) in Malta. The consortium is formed by EMCS, PayrollMalta, Talexio, FASTER Group & Konnekt. By applying for this role, you consent to share your information with the consortium partners. 

Training Support Officer - interim support

Location: EUAA Trident Building (Birkirkara)

Tentative start date: 01.07.2026 - 31.07.2026

Salary Category IV - Gross monthly: €4,111.47

Job Description

The Training Support Officer works under the supervision of EUAA in performing some or all of the following tasks:

• Support the planning, preparation, coordination and delivery of asylum and reception related training activities under the coordination of the EUAA Training Planning and Programming Sector;
• Support the organisation and implementation of training activities, including learner registration, coordination and administrative follow-up;
• Deliver training sessions and support on-the-job learning activities where required;
• Analyse evaluations of training sessions and propose necessary adjustments and improvements;
• Contribute to training needs analysis in close consultation with relevant operational and training stakeholders;
• Support the development, review and update of training materials and learning activities;
• Coordinate with relevant internal and external stakeholders in the preparation and delivery of EUAA trainings;
• Provide regular analytical and statistical reports related to training activities and operational follow-up;
• Participate in quality assurance and coordination activities related to training delivery;
• Acquire knowledge and skills in didactics and EUAA training methodologies;
• Perform any other tasks in the interest of the service relevant to the profile and operational needs.

Minimum Requirements

• Completed university studies of at least three years attested by a diploma, preferably in law, political science, international relations, humanitarian studies, social sciences, psychology, education or other relevant fields;
• At least 2 years of professional experience in asylum and/or reception-related work;
• Experience in training delivery, facilitation, coaching or other learning-related activities;
• Good knowledge of the Common European Asylum System and asylum procedures;
• Thorough knowledge of English (minimum C1 level);
• Computer literacy, including MS Office applications and web-based tools;
• Excellent communication and interpersonal skills, particularly in multicultural environments;
• Ability to work independently and as part of a team;
• Strong organisational, coordination and problem-solving skills;
• Flexibility and ability to adapt to operational needs and changing priorities, including availability for missions if required.

Advantageous Criteria

• Experience related to the implementation of the Dublin III Regulation, and/or understanding of and exposure to the Asylum and Migration Management Regulation (AMMR);
• Previous experience in EUAA/EASO operations or activities;
• Completed EUAA/EASO training modules or equivalent asylum/reception-related trainings;
• Completed didactic or train-the-trainer training;
• Experience in training needs analysis, training design or development of learning materials;
• Professional proficiency in additional EU languages, particularly German or Spanish or Portuguese or French.

Required skills and competencies

• Excellent planning, organisational and problem-solving skills;
• Ability to prioritise tasks and deliver results under pressure and within deadlines;
• Ability to manage workload independently and work with limited supervision;
• Strong service-oriented attitude, flexibility and adaptability to operational needs;
• Accuracy and attention to detail;
• Strong analytical skills and ability to work effectively as part of a team;
• Excellent intercultural and interpersonal communication skills;
• Ability to communicate information clearly and effectively, both orally and in writing;
• Ability to work in a multicultural and multidisciplinary environment.

Non-resident rate: Non-Maltese employees who are moving to Malta for the purposes of employment will be subject to "Non-resident" tax rates for the first 183 days from arrival – these are higher than the standard rates. Once 183 days of residence are reached, income tax will be recalculated for the entire period of employment in the current year from arrival in Malta, and the tax will be adjusted to recover any overpaid tax. If the 183-day period extends into the following year, and 183 days of residence in Malta are not accumulated, the overpaid tax will need to be claimed back from the authorities with personal income tax return.

To estimate the effect of Resident and Non-resident rate on salary, please use the following link: https://www.konnekt.com/find-a-job-in-malta/salary-calculator