Destination Manager

Job Description
Job vacancy: Destination Manager 

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

What you will be doing:
Reporting to the Regional Manager, the selected candidate will work as part of the Jet2holidays Overseas Management Team and have responsibility for the planning, performance, and service delivery of Jet2holidays across the destination.

Responsibilities: 
As part of the Overseas Management Team, you will be responsible for:

• Overseeing and driving the performance of a large team and service delivery of Jet2holidays across Malta;
• Assisting our local agents in line with our agreed service levels, operations and ensuring that company policies, procedures and values are followed at all times;
• Part of your role will be to carry out regular visits to all resorts within the destination, to ensure KPI’s are being achieved by working with key stakeholders and providing ongoing coaching and development of the overall team;
• You will also ensure that branding guidelines are adhered to and that updates are distributed as and when required.

Requirements:

• To be successful in this role you will have proven customer service and operational management experience gained from working with a tour operator, along with excellent team leadership and motivational skills;
• You’ll also be confident in dealing with difficult situations and taking them to a positive conclusion;
• You will already be living in or willing to relocate to Malta and will ideally speak the local language confidently, as well as being fluent in English;
• To be successful in this role you will already be a driver with your own transport.

*Please be aware this role is to start in January 2022. In return, we offer an excellent salary on a local contract combined with excellent opportunities for
progression in a growing business.
 
*If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended Provider, why not apply now?!