Bingo Supervisor

National Lottery Plc is looking to recruit a Bingo Supervisor to join their team, on a full-time basis at their Fairplay Bingo operation in Qawra, Malta.

The main duties and responsibilities are: 

• Managing the day-to-day operations of the whole Bingo Operation
• Monitoring staff’s performance and motivating accordingly
• Submitting the end-of-day balancing reports of the Bingo activity
• Performing counts and compiling the related reporting
• Adhering to all company policies and procedures
• Being the first point of contact with our customers and making sure they have the best experience in our shops
• Handling queries and ensuring that any issues or disputes are reported to the Head of Department whenever needed
• Ensuring the premises are always clean
• Cash Handling, which includes both receiving and paying out customers
• Being knowledgeable of the different promotions available to our patrons.

• Have previous experience in a similar role 
• Have excellent skills in English and Maltese
• Be computer literate with an excellent command of office applications
• Be available to work weekends and public holidays
• Be outgoing and customer-oriented.