Sales & Marketing Manager (Hospitality)

A well-established client of ours operating within Hospitality, is searching for a Sales & Marketing Manager to join their team. The chosen candidate will be responsible for leading and coordinating the Sales and Marketing function to ensure the smooth running of the department. Responsibilities include the below:

• Develop new business opportunities for the hotel and corporate business, thereby increasing market share of existing accounts to achieve budgets
• Participate in and lead team communication through weekly and monthly sales team meetings
• Achieve set revenue targets and goals for new and existing business as agreed and set out in the Sales Activity Plan
• Maximizes upselling opportunities whenever possible
• Measure existing and potential business in revenue and gross operating profit in accordance with the market segmentation
• Always maintain product knowledge including all relevant rate structures and promotional offers
• Attend trade show fairs and represent the hotel at industry-related events
• Showcase all hotels to both existing and new clients by planning and implementing FAM trips and site inspections
• Keep up to date with market trends, market conditions, competitor developments and customer performance
• Undertake all networking activity for existing and prospective accounts where requested
• Lead and coordinate the handling of activities of the Sales and Marketing (S&M) department to ensure the smooth running of the department, including the month-end report for the department
• Establish and maintain files of major accounts. Provide accurate management reports to ensure information relating to customer requirements, interests and market activities is kept up to date
• Prepares quotations, proposals and contracts
• Establish and maintain current databases for the corporate, leisure and group market segments – agents / corporate clients directly, both locally and abroad

• Fluency in both Maltese AND English is a must
• Goal-driven personality with a strong desire for achievement in a team environment
• Bridge-builder and strong collaborator with internal teams
• Excellent communicator and creative thinker
• Highly organized, possessing effective coordination, time management and interpersonal skills
• Proficiency in Excel, Word and PowerPoint or a similar software
• Proficiency in hotel software (Opera) is highly desired

• Minimum 3 years local xperience within a similar role, specifically within the Hospitality industry is a must
• Prior familiarity and/or experience in MICE is a must
• Qualifications in Sales, Marketing, Hospitality Management or a related field are an asset
• Candidates with prior experience within the property market (in addition to the above) will be preferred

• Fuel allowance
• Performance bonus