Insurance Technical Officer (German Speaking)

Become a vital part of our dynamic operations team as an Insurance Technical Officer, reporting to the Head of Claims! Embrace the opportunity to contribute to efficient claim processing, comprehensive complaint management, and meticulous policy implementation.

Responsibilities:

Claim Processing:

• Ensure ongoing training of Claim Handlers.
• Support daily handling of claims.
• Evaluate claims based on policy terms and regulations.
• Liaise with Medical Experts for assessments.
• Follow up on claim resolution efficiently.
• Assist in reviewing and responding to complaints.
• Perform UAT and IT-required User testing.

Policy Management:

• Assist in implementing insurance coverage.
• Ensure up-to-date policy coverage information.
• Assist Legal Officers in technical policy reviews.

Documentation and Records Keeping:

• Maintain organized records of policies and claims.
• Prepare monthly reports for management review.
• Ensure compliance with legal and regulatory requirements.

1st Level of Controls Claim & Complaint:

• Ensure accurate and timely processing of controls.
• Identify and report abnormalities.
• Follow up on controls in progress.

Requirements:

• Fluency in English and German Language is a must.
• Previous experience in insurance or claims processing.
• Excellent Excel skills.
• Diligence, reliability, and ability to work under pressure.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy in documentation.
• Ability to handle sensitive and confidential information.

Why Join Us?

• Hybrid working (70% from home, 30% from the office).
• Paid allowance for working from home.
• Life Insurance Cover.
• Health Insurance Cover.
• Free lunch and refreshments while working from the office.
• Performance bonus based on group and individual performance.
• Financial assistance for education and training related to the position.
• Excellent exposure to a European and global market.

Embark on a rewarding journey with us, shaping the future of insurance in a global landscape!