Payroll & Crewing Administrator

WTW Crew (Malta) MAPCC Limited is currently looking to recruit a Payroll & Crewing Administrator to join their team on a full-time basis.

Overview:

The Payroll and Crewing Administrator will be supporting the senior team with the smooth running of day-to-day payroll and crewing operations. This includes onboarding and terminating employees, managing leave and absences, maintaining the accuracy and integrity of payroll system data, and assisting crew members and management with payroll queries. The successful candidate will be given the opportunity to shadow senior colleagues to gain experience with the payroll and crewing department.

It is a data-driven and challenging position that sees you working alongside the Yacht Management Team at TWW Yacht Management.

This role will include:

• Preparing payroll for multiple client yachts including collecting data from timesheets and inputting data on payroll software
• Assisting WTW executive staff with yacht requests and queries
• Assisting WTW executive staff with crew members' onboarding and offboarding process
• Ensure that crew employee records are kept up to date and in line with employment and data protection regulations
• Adhere to payroll policies and procedures and comply with relevant laws
• General administrative work and other duties emanating from the role
• Assisting in other financial, accounting, and banking duties, as may be directed by the manager from time to time
• Reviewing and maintaining the crewing database
• Monitoring the compliance of crew, regarding relevant certifications, travel documents and Visas
• Providing cover during vacations 
• Validating crew documentation 
• Inputting and maintaining accurate crew records data and certificates 
• Carrying out applications for crew visas, crew safe manning endorsements and seaman discharge book applications 
• Making crew travel arrangements 
• Working with key stakeholders through the onboarding and employment processes 
• Assisting other departments across WTW Crew and TWW Yacht Management to provide a high-end payroll and crewing service
• Assisting with, internal and external company audits 
• Maintaining regular and professional communication, support and collaboration with all WTW Crew colleagues, TWW Yacht Management colleagues, the wider TWW Yachts Group and all key stakeholders. Including owners, owner teams and family offices, Captains, crews, insurers, classification societies, flag states, fiduciary service providers, etc. As well as technical, project and compliance managers, brokerage, charter and senior management
• Ensuring all deadlines set out by your line manager are met
• Attending industry events and trade shows.

Who We Are Looking For:

A motivated and diligent individual, with the drive and integrity to provide our clients with the outstanding service they are accustomed to. They will have a keen eye for detail and an excellent ability for professional communication across all levels of the stakeholder chain.

The Ideal Candidate will be proactive and motivated.

The Skills We Are Looking For:

• A minimum A-Level standard of education
• Holders of Payroll and/or HR-related qualifications will be given preference
• Knowledge of one or more payroll software tools coupled with strong knowledge of Microsoft Excel. Knowledge of Indigo payroll system will be preferred
• A client-centric attitude and the ability to deliver outstanding customer service
• Excellent ability to communicate in English, both verbally and written
• A proven ability to develop and maintain effective relationships, across all levels, in an international setup 
• Able to work as part of a team, assisting others where necessary, to ensure all deadlines are met
• An aptitude for critical thinking and excellent attention to detail
• Logical approach to problem-solving and time management
• The ability to independently and or collaboratively manage administrative and reporting tasks. Prioritise between different clients and deadlines, according to urgency 
• Strong mathematical and literacy skills
• A strong ability with, and a good understanding of computing software. Including, all Microsoft 365 Suite, Excel, SharePoint, etc. 

What We Can Offer You:

• Hybrid Working: 1 day working from home per week or accrued into 1 week working from home per month, in accordance with company policy
• Start Dates: Flexible start dates depending on candidate availability
• Place of Work: WTW Crew Office, Grand Harbour Marina, Birgu, Malta
• Working Hours: Flexible start times between 08:00 and 10:00, with a following 8-hour working day
• Company equipment provided: Laptop, cell phone, large monitor screens for home working
• Business Travel: Occasional business travel opportunities may be available. All reasonable and justifiable receipted costs, and per diems, are paid or reimbursed. Marketing-based expenses are approved in advance.