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Housekeeping Supervisor
Meliá Hotels International in Malta is currently looking to recruit a Housekeeping Supervisor to join their team on a full-time basis.
Job Role:
As a Housekeeping Supervisor, you are responsible for overseeing team members to ensure the highest standards of cleanliness and presentation for our guests. You are driven by fanatical attention to detail and are committed to ensuring set standards are met and expectations are exceeded. The chosen candidate will optimize quality to the highest level and provide a safe and clean environment for our guests.
Duties & Responsibilities:
- Assists the Manager in regularly monitoring staff performance against agreed criteria
- Communicates positively with team members to ensure effective teamwork and high morale
- Trains housekeeping attendants according to the standard laid down by the company
- Opens shifts and assigns staff to designated areas
- Ensure that all staff follow the same procedures and report any training needed
- Check all allocated areas thoroughly and take immediate action to correct any faults
- Ensure that guests’ requests are completed within a few minutes
- Communicate to the relevant department any complaints or time delays in general service
- Prevent the abuse and/or destruction of company property
- Be fully aware of all Health Safety and security procedures and follow these at all times
- Participates in housekeeping inventories
- Ensure that no chemical, toiletries and amenity wastage is allowed
- May regularly assist with deep cleaning projects
- Performs other cleaning duties as required.
What are we looking for?
- Minimum 2 years of relevant experience in the field or in the hospitality industry
- Must be customer service driven and detailed oriented
- Must be a team player and have good verbal and written communication skills in English.
Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different. At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story. We are an equal-opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
